Communication
Introduction
Communication is two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management--an organization cannot operate without communication between levels, departments and employees. See also communications.
Types of Communication
People communicate with each other in a number of ways that depend upon the message and its context in which it is being sent. Choice of communication channel and your style of communicating also affects communication. So, there are variety of types of communication.
Types of communication based on the communication channels used are:
Verbal Communication
Nonverbal Communication
Verbal Communication
Verbal communication refers to the the form of communication in which message is transmitted verbally; communication is done by word of mouth and a piece of writing. Objective of every communication is to have people understand what we are trying to convey. In verbal communication remember the acronym KISS(keep it short and simple).
When we talk to others, we assume that others understand what we are saying because we know what we are saying. But this is not the case. usually people bring their own attitude, perception, emotions and thoughts about the topic and hence creates barrier in delivering the right meaning.
So in order to deliver the right message, you must put yourself on the other side of the table and think from your receiver’s point of view. Would he understand the message? how it would sound on the other side of the table?
Verbal Communication is further divided into:
Oral Communication
Written Communication
Nonverbal Communication
Nonverbal communication is the sending or receiving of wordless messages. We can say that communication other than oral and written, such as gesture, body language, posture, tone of voice or facial expressions, is called nonverbal communication. Nonverbal communication is all about the body language of speaker.
Nonverbal communication helps receiver in interpreting the message received. Often, nonverbal signals reflects the situation more accurately than verbal messages. Sometimes nonverbal response contradicts verbal communication and hence affect the effectiveness of message.
Nonverbal communication have the following three elements:
Appearance
Speaker: clothing, hairstyle, neatness, use of cosmetics
Surrounding: room size, lighting, decorations, furnishings
Body Language
facial expressions, gestures, postures
Sounds
Voice Tone, Volume, Speech rate
Conclusion
According to the importance of communication, it is one of everyday activities enables human life complete. Human communication is difficult to define because it depends on experiences of individuals and many factors . There are five senses in human communication which are sense of sight, touch, smell, hearing, and taste. Human communication pervades the human condition. It is everywhere in any kinds of human activities. That is the reason why people attempt to explain and control the human communication. The other method to study about human communication is to learn from the other kinds of human activities, for instance dancing. There are many similarities between dance and communication because of the multiple forms and purposes. People dance with patterns, movement, and creativity and the participants can enjoy or have a feedback from the dancing. Moreover, People dance for many reasons: to entertain, to persuade, and to allure. Those are also the same reasons for human communication. Therefore, the effective communication cannot be limited only to the result and understanding. There is no single measure of communication effectiveness, as well as, nothing can evaluate all dances.
References:
- http://www.businessdictionary.com/definition/communication.html
- http://www.notesdesk.com/notes/business-communications/types-of-communication/
-http://www.cicsworld.org/blogs/kpanasoot/2009/12/my_conclusion_for_communicatio_1.html
Conclusion
According to the importance of communication, it is one of everyday activities enables human life complete. Human communication is difficult to define because it depends on experiences of individuals and many factors . There are five senses in human communication which are sense of sight, touch, smell, hearing, and taste. Human communication pervades the human condition. It is everywhere in any kinds of human activities. That is the reason why people attempt to explain and control the human communication. The other method to study about human communication is to learn from the other kinds of human activities, for instance dancing. There are many similarities between dance and communication because of the multiple forms and purposes. People dance with patterns, movement, and creativity and the participants can enjoy or have a feedback from the dancing. Moreover, People dance for many reasons: to entertain, to persuade, and to allure. Those are also the same reasons for human communication. Therefore, the effective communication cannot be limited only to the result and understanding. There is no single measure of communication effectiveness, as well as, nothing can evaluate all dances.
References:
- http://www.businessdictionary.com/definition/communication.html
- http://www.notesdesk.com/notes/business-communications/types-of-communication/
-http://www.cicsworld.org/blogs/kpanasoot/2009/12/my_conclusion_for_communicatio_1.html
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